Delivery and Returns


Enjoy the convenience of having your order delivered to your door by one of our courier partners.

We charge a delivery fee of R70

If you live in an outlying area and want your parcel sent directly to you, there is a set delivery fee of R100 irrespective of order value. This fee will be highlighted to you during checkout.

Expected Timeframes:

Standard delivery takes place during office hours. Unfortunately, you cannot select the exact date, or time, for the delivery. There are no standard deliveries after hours, over weekends or on public holidays. Please take this into consideration when selecting your delivery address.

Delivery timeframes depend on your delivery address, postal code, selected delivery option, and whether your order is being fulfilled from our CT warehouse, our JHB warehouse or both (consolidated order).

Please note that during high volume periods like seasonal sales, Black Friday or massive sales promotions, RIZON reserves the right to extend their delivery timeframes. RIZON will ensure the customer is presented with the extended delivery times before committing to the order.

Delivery Availability:

If nobody is available at the address at the time of delivery, our courier will return the parcel the sender and an additional fee will be charged to have it resent. You will be refunded in the same payment method which was used for the order. Should a delivery fee have been charged on the order, this will not be reimbursed, given that the courier has attempted delivery.


The invoice must accompany all goods.
No cash refunds will be given, but can be exchanged for goods at the same value.
Goods can be returned within 7 days of purchase with all labels and pricing intact, exchange will be done as soon the goods has been inspected and approved for exchange.
Policy can be changed at anytime without any notice given.